$0 Trial · $0 Meet & Greet · RN-Led Support

Try Us First! Expert Nursing Care – Right at Your Doorstep!

Looking for reliable, compassionate nursing care at home?

At Serena Care, we provide professional nursing services delivered by experienced Registered Nurses with backgrounds in emergency, acute, and disability care.
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$0 No-Cost Trial, $0 Meet & Greet with Registered Nurses, $0 Travel Fees, 100% Shift Coverage Guaranteed

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    Select All That Apply to Your Health Needs

    Professional Nursing Services: Clinical Expertise Across Your Health Needs

    Serena Care’s Registered Nurses deliver comprehensive clinical care for NDIS participants with complex health needs. Our services are provided by qualified RNs with specialised experience in disability, chronic disease, and complex care.

    Wound Care & Management

    Comprehensive wound assessments and evidence-based treatment plans for pressure injuries, diabetic ulcers, and post-surgical wounds.
    • Advanced dressing selection and application tailored to wound type and healing stage
    • Infection surveillance and early intervention to prevent complications
    • Ongoing wound progress reviews and documentation for medical continuity
    • Pressure injury prevention through skin integrity monitoring and positioning strategies

    Medication Administration & Injections

    Safe and accurate administration of prescribed medications by Registered Nurses, ensuring compliance and optimal outcomes.

    • Medication reviews to identify interactions and optimise therapy
    • Administration of oral, subcutaneous, and intramuscular medications including insulin and vitamin B12
    • Intravenous and infusion therapy as per medical orders
    • Monitoring for side effects and therapeutic effectiveness
    • Medication prompting to support participant independence

    PEG Feeding & Stoma Care

    Specialist nursing support for participants with complex enteral and ostomy needs.
    • PEG (Percutaneous Endoscopic Gastrostomy) and nasogastric tube feeding care
    • Stoma and colostomy care including appliance change and skin protection
    • Education for participants and carers to promote independence and confidence
    • Coordination with dietitians and speech pathologists for nutrition and hydration optimisation

    Catheter & Continence Support

    Clinical support to manage continence and urinary catheter needs with dignity and safety.
    • Insertion, maintenance, and removal of urinary catheters
    • Continence assessments and bladder/bowel care programs
    • Management of urinary tract infections and skin care
    • Regular fluid balance and output monitoring
    • Education and training for support staff to maintain infection control

    Tracheostomy Care

    Expert nursing care for participants with tracheostomies to ensure airway safety and comfort.
    • Daily tracheostomy site cleaning and dressing changes
    • Tube changes and emergency readiness
    • Respiratory assessment and oxygen therapy support
    • Collaboration with respiratory specialists for ongoing management

    Diabetes Management

    Comprehensive support for participants with Type 1, Type 2, or complex diabetes needs.
    • Blood glucose monitoring and insulin administration
    • Hypoglycaemia prevention and response protocols
    • Education on nutrition, exercise, and lifestyle management
    • Coordination with endocrinologists and diabetes educators
    • Documentation and reporting for ongoing review

    Post-Hospital Recovery Support

    Transitional nursing care to ensure safe recovery after hospital discharge.
    • Medication and wound management post-surgery
    • Monitoring for clinical deterioration and early escalation
    • Reinforcement of medical and rehabilitation plans
    • Assistance with mobility, nutrition, and hydration during recovery
    • Coordination with GPs and allied health professionals

    Chronic Disease Management

    Ongoing clinical support for participants with long-term health conditions.
    • Monitoring and management of cardiovascular, respiratory, and neurological disorders
    • COPD and asthma care including nebuliser and oxygen support
    • Seizure management and rescue medication protocols
    • Pain assessment and symptom management
    • Lifestyle and self-management education

    Clinical Coordination

    Seamless communication and clinical leadership for integrated care delivery.
    • Implementation of medical orders and specialist treatment plans
    • Coordination between GPs, allied health professionals, and families
    • Hospital discharge planning and ongoing community support
    • Documentation and reporting for healthcare providers and NDIS compliance
    • Regular RN supervision and clinical oversight for support teams

    Complex Care for Medical Needs

    Tailored nursing support for participants with high-level or multiple clinical requirements.
    • Neurological monitoring for brain injury, stroke, or degenerative disorders
    • Palliative and end-of-life care in the home setting
    • Holistic care planning integrating medical, psychosocial, and functional goals
    • Continuous RN involvement ensuring safety, quality, and compassion

    Palliative Care

    • Holistic symptom management focused on comfort and dignity
    • Pain, nausea, and anxiety relief through evidence-based interventions
    • Emotional and spiritual support for participants and families
    • End-of-life care at home or in the preferred setting
    • Coordination with palliative teams, GPs, and allied-health
    • Family education on comfort measures and ongoing support

    The Serena Care Nursing Model: Zero Risk, Maximum Clinical Competence

    $0 No Cost Trial Before Hiring

    Experience our nursing care quality before committing. Meet our RNs, observe their clinical approach and evaluate whether our model meets your standards.

    $0 Travel Fees for Initial Consultations

    Access nursing assessments without financial barriers. Geography should not prevent you from accessing clinical expertise.

    100% Shift Coverage Guarantee

    We guarantee coverage for all scheduled nursing shifts. If your regular RN is unavailable, we provide an equally qualified replacement who is briefed on your specific needs.

    Personalised Follow-Up

    Regular follow-up communication, progress reviews and plan adjustments based on evolving needs. Ongoing relationship-based care, not just episodic visits.

    Direct Access to Your Nursing Team

    Contact your actual nursing team directly. No automated systems, no call centres**. When you have a clinical concern, you reach nurses who know you.

    Serving Metropolitan Melbourne

    Melbourne East/Eastern Suburbs
    Kew, Box Hill, Camberwell, Doncaster, Glen Waverley, Burwood, Ringwood, Croydon, Mitcham, Vermont, Templestowe, Balwyn, Hawthorn
    Brighton, Bentleigh, Caulfield, Carnegie, Clayton, Oakleigh, Springvale, Noble Park, Dandenong, Berwick, Narre Warren, Pakenham, Cranbourne
    Werribee, Point Cook, Hoppers Crossing, Tarneit, Truganina, Footscry, Sunshine, Melton, Deer Park
    Brunswick, Preston, Coburg, Reservoir, Epping, Craigieburn, Mill Park, South Morang, Bundoora, Heidelberg

    Additional Melbourne Suburbs

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    What Participants Say About Our Nursing Care

    "Clinical Competence That Caught What Others Missed"

    My daughter has complex epilepsy. Serena Care’s RN reviewed her entire medication regimen, noticed a timing issue, and coordinated with her neurologist. Her seizures decreased by 60% within a month. That’s clinical competence.
    Thomas and Marie P.

    Glen Waverley

    "The Nursing Team That Actually Knows Me"

    I have diabetes, COPD, and heart failure. Serena Care has given me the same two RNs for six months. They know my baseline, recognise when something’s off, and have prevented three hospitalisations by catching early warnings.
    Robert M.

    Doncaster East

    "Seamless Hospital Transition Support"

    My son was discharged after spinal surgery with complex wound care needs. Serena Care coordinated everything—nursing visits, supplies, pain management, surgeon coordination. The transition was seamless.
    Angela T.

    Brighton

    "Direct Communication When It Matters Most"

    At 2 A.M, my husband’s catheter blocked. I texted our nurse coordinator and got a response within ten minutes with clear instructions. She arranged for an RN to visit first thing. That direct access is invaluable.
    Helen and Gregory W.

    Camberwell South

    The Difference Between Basic Support and Clinical Nursing Excellence

    Many NDIS participants receive support from workers who lack the clinical knowledge to recognise health deterioration, medication issues, or emerging complications. This gap can creates preventable health crises.

    Basic Support

    A support worker administers medications but doesn't understand interactions or side effects to monitor. Early signs of adverse reactions go unrecognised. —leading to preventable health crises.

    Clinical Excellence

    A Registered Nurse administers medications with full pharmacological understanding, monitors for therapeutic effectiveness and adverse reactions, recognises early warning signs, and intervenes promptly. Health remains stable and complications are prevented.

    Many NDIS participants receive support from workers who lack clinical knowledge to recognise health deterioration, medication issues, or emerging complications. This gap creates preventable health crises.

    Begin Your Experience with Clinical Excellence Today

    Step 1

    Contact us for your no-cost clinical consultation

    Step 2

    Schedule your no-cost meet and greet with nursing staff

    Step 3

    Receive a comprehensive clinical assessment from our RN

    Step 4

    Experience your no-cost trial with zero commitment

    Step 5

    Commence regular nursing services with complete confidence

    Contact Serena Care Australia Today

    Phone

    (03) 7050 4441

    Email

    Info@serenacare.com.au

    Office Hours

    Administration: Mon–Sunday, 8 AM – 6 PM

    24/7 On-Call Support Available

    Contact us anytime if you need assistance.

    Serena Care Australia: Where Clinical Excellence Meets Personalised Nursing Care

    Professional Registered Nurses delivering evidence-based care designed around your health needs, preferences and goals.